Desperate and frustrated. This was my situation when I first contacted Kristen. It was a phone call with her that made my day and changed the oncoming days. My name is Shpresa and my husband name is Carroll. We are parents of two fury babies: Pepper and Chili. Both Heeler dogs. Maybe not to much known as a breed in Nova Scotia. Chili is a Red Heeler and Pepper is a Blue Heeler. Chili is one and a half year old and Pepper is 6. Chili is a pure breed and we picked him up in Maine, while Pepper is a rescue. We love our dogs more than anything in the world and we do our best the give them a beautiful life with us. But love doesn't help in some situations. Chili had been in basic training classes when he was still a pup of 3 months old, but that was not enough. Growing up, he started to have some minor issues which we ignored and we didn't give the necessary attention. These issues lead into real behavioral problems and made our life frustrating. I contacted Kristen after several serious events; Chili was lounging and barking at everything that moved (people, joggers, bikers, kids) and we had several complaints from neighbors to our landlord that they were afraid to pass by on the street because of my lovely boy Chili. I have to mentioned that Chili didn't bite, never ever. But people were upset because of his loud barking and the way that he wanted to approach the above mentioned things. So here I am, frustrated with Chili's behavior and afraid that our landlord will kick us out of the house... very desperate! And I said: "this is enough". I contacted a few trainers before Kristen but I didn't trust them. When I first talk to Kristen, something happened. It was like magic. Her voice made me trust her. I explained my situation to her and we agreed to meet. I trusted my gut; she was the perfect trainer for my lovely boy Chili. And here our journey starts. We met and we agreed to bring Chili to the One-on-Ones Training Program. I also have to mentioned that my boy has never been in day care nor had somebody else take care him. Chili wasn't even used to going to any of our family member's homes. He has only entered our house through the front door and wouldn't walk through our back door and he never went into our basement. So here we have my Chili that has some major issues and is also afraid to pass through the back door and afraid to go to our basement. Kristen was the first person I trusted with my dog. We left him with her for the first two days and he was totally different when we got him back. He would walk through any door and that night he followed me into the basement. And after those two days we had 5 more sessions and Kristen came to our house to help us with Chili. It would be a long story to explain what we did and what she said, but I want to say that Kristen not only trained Chili but she trained me as well. As I said, I love my babies very much. But love makes us blind and ignorant some times. And that is not enough to communicate with our dogs. I was totally against prong collar and e-collar at first because I thought these were two ancient torture tools that can only hurt dogs. I WAS TOTALLY WRONG! And believe me, if i say so it is true. Kristen introduced me to a totally different world. Kristen enlightened me about the modern use of these tools and the dogs' world. I was a dog owner for 4 years (as we got Pepper when she was two) and I thought I knew everything about dogs. We thought that letting the dog pull to say 'hi' to another dog in an exiting mode was normal, and that barking at anything that moves was normal, and sniffing without our permission was normal. So everything that our dogs wanted to do, we thought that was normal. Why? Because we love our dogs. But that isn't a good reason to let them do whatever they want. No! Definitely no! I met a guy two days ago, while I was walking Chili and he had two dogs; a schnauzer on leash and a little Shih tzu/ Maltese off leash. The little one came closer to Chili barking and the man said to me: "Please don't worry, he will not hurt you." And I said "I am not worried about him hurting my dog. But my dog is in training and I don't want to cause any problems ." So would it be good enough that my dog was good today and didn't involve himself in a fight but he didn't listen to me and he didn't stay beside me? NO! I must always advocate for Chili and tell him what to do. And I say this because Kristen told me totally different things. She told me that you are the leader and your dog has to be beside you and focus on you no matter what happens around you. She assured me that my dog was not an aggressive dog but an insecure dog. She told me that Chili is a hell of a smart boy and a challenging one and I have to work hard on him. She told me that I have two trust my gut in training. She told me that training is not a month or two, it is lifestyle and a lifetime commitment. She told me that feeling bad or sorry for your dog about unpleasant situations that have happened to them in the past will not help them, but moving on and giving him the right new direction is the only path to success. She told me a lot of things about the dog's world. But I don't want tell you all this, unless you want to find out by yourself so to cut the story short, Chili's world has changed 100 percent. He finished his training last Tuesday, but this doesn't mean that he will not be trained anymore. Kristen's job is finished. But mine is still on: consistency and confidence. These are two thing that Kristen told me. Am I happy with her? YES! Kristen is an angel. And I believe in ANGELS!
Thank you very much Kristen for everything!
Carroll and Shpresa
"We are so thankful for Kristen. Her puppy training class set the foundation and gave us the confidence and know-how to continue working with our Jolene. She taught us how important it is to be consistent (and how small an inconsistency can actually be), how to recognize how far we can go, and when we might be getting faked out! As a result, we have a well-behaved puppy who can enjoy more freedom and join us when we go more places, because we know she’ll be welcome. Our daily walks are now a joy vs stressing over what will happen when we meet this or that, and I have confidence that when she is older she won’t be dragging us around. When we eat dinner, she stays put on her pillow, with the Place command. We are looking forward to the e-collar/off lead training with Kristen when Jolene is older. Thanks Kristen!"
Cheryl & Tore, Halifax
"We recently adopted a second dog and quickly realized he was going to be more than we bargained for. We were able after a lot of frustration to handle some of it ourselves but he still had a lot of bad habits and we needed help.
His leash and recall issues weren't getting any better and his reactivity towards other dogs was getting worse. After a lot of searching we found Kristen.
After the first two weeks with Kristen we noticed an improvement in him. He was finally making the progress he needed to.
Upon coming home after a month in Kristen's care he came home a new dog. He had found the confidence he desperately needed. His personality was the same but he had manners, walked like a pro on leash, and his reactivity was under control.
We did the homework Kristen gave us and we now have a dog that is more calm, relaxed and well mannered than we ever thought we could have.
We can't say enough about the work Kristen did with our boy. We definitely made the right choice."
Adam & Natalie
"We started training with Kristen halfway through our pregnancy when I could no longer walk our dogs because the pulling was too much for me. I was afraid it was too little too late but Kristen reassured us by saying that anytime is the perfect time to start training, that it's never too late because it's a lifelong journey
Our "boys" Teddy (a 3 year old husky mix) and Mason (2.5 year old boxer) went through Kristen's Walk Doctor program and One-on-One Training respectively. Kristen showed us how to tune into their needs and use the proper tools in a positive way and we saw changes almost immediately! Watching her introduce a prong collar (on Teddy) and e-collar (on Mason) was incredibly comforting.
Our time with Kristen has given us confidence, calmness, and consistency in our home ♥️ She has a wealth of knowledge and an infectious positive attitude that I truly believe enables her to train any and all dogs.
We cannot thank Kristen or recommend her highly enough!! Without you I would not have been able to walk both big dogs at 9 months pregnant, let alone have the confidence and pure joy of bringing home our baby girl Paige from the hospital to meet her well behaved fur-brothers!"
Brittany & Jon
"Reaching out to Kristen for help with our pup Levi was seriously one of the best decisions we've ever made as dog owners! We were really struggling with leash pulling, and poor recall. It was impossible to walk Levi without him dragging us down the road and off leash hikes weren't even an option without him running off on us! Now that we've worked with Kristen we're so thrilled with how amazing Levi is doing and our lives have changed so much for the better! Kristen helped us to reach all of our goals and she was so awesome and easy to work with! Walking Levi is no longer a task and is actually enjoyable, and being able to trust our dog off leash is such a great feeling! Levi is now loving every minute of his off leash hikes!!
Thanks so much again Kristen!"
Shelby & Alex
"Kristen is one of the most inspiring women I've ever met ! She's the kind of person you didn't even meet and you feel like you can trust her 100%. She's so dedicated to her dogs and dog's customer, it's like she's on a mission to save them all !
I've been training dogs for the past 4 years without any training tools such as prong collar and e-collar because they were scaring me. And then, I've start looking at Kristen's videos and I thought, wow this woman is the sweetest how can she use these tools if she ever felt like she's scaring these dogs. And that's when I understood that I was wrong about them, the tools actually help dogs to be confident !
I decided to open my mind and contact Kristen for a workshop! (Best thing I could have ever done !!!)
As sweet as she is she instantly said Yes !!!!
She came to Quebec for a entire day teach us how to properly use the prong and the e-collar on a few dogs, always making sure that we understood everything, we follow every steps and that we're not going faster than our dogs.
We spent a wonderful day, learning a lot of things ! And after everything that she has done she even keeps helping us when we have some questions!
If you are already working with dogs and you want to help even more, this workshop is totally for you!!"
"Murphy's behaviour has been great since we started training with Kristen! She quickly learned a lot of the basic commands (sit, down, come, etc.) Kristen taught us everything step by step and at a pace that worked for Murphy.
The private training was a great choice. It gave us time to ask any questions that we had and Kristen was really able to focus on certain training aspects and areas where Murphy needed a bit more help. The private classes really allowed us to move at a good pace and get a lot of great training in!
In addition, she was always available via. phone or e-mail to answer any questions and if our puppy wasn't understanding or catching on she always took the extra time to focus in on that particular area.
We feel very confident in continuing! After each training session Kristen would follow up with a step by step e-mail outlining everything we had gone over in the last session. Repetition has been key. Murphy is only 3 months old and already knows several commands that we would not have been able to accomplish so quickly without Kristen's help!"
Katie & Josh
"We are so thankful to Kristen for her dedication to Boss's training and transition into our home. Even as lifelong dog owners, we learned a lot over the last 6-weeks about managing behaviours and building strong stepping stones for Bo's success as a model 4-legged citizen. Thank you Kristen!"
The Densmore Family
"As first time dog owners, working with Kristen was the best decision we made for ourselves and new puppy, Kali. Before Kristen, we were watching YouTube videos on how to train our dog and had mild success. Once Kristen started coming to our home, our progress skyrocketed! Having her teach us, watch us and give us feedback on how to train our dog has been so valuable. We now have the knowledge and confidence to use these methods and continue training Kali on our own. Not to mention, Kristen is so organized (provides handouts and follow up emails) and has always answered any questions quickly by email. Her support is outstanding. Thank you so much Kristen for helping us establish a great base for Kali!"
Krista & Stephen
"After a very traumatic experience with the young and inexperienced local service dog group, I am an owner training my 1 year old Australian Shepherd. I find many of the things that you work on very beneficial to what we are doing. Even though I am doing obedience lessons with a local trainer it is so nice to get these private little lessons via your videos. I just want you to know how much I appreciate it. You do make a difference in our lives. It is such a pleasure to watch the progress of these dogs. I'm sure you have amazing patience and understanding. Please keep up these great videos :-)"